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Rental Conditions
BRITZ Southern Africa
4WD and Campervan Rental
Rental Terms and Conditions
Valid until 31 Oct 2012
The following is a summary of the rental conditions. Please note that all prices are quoted in South African Rand (ZAR) / Namibian Dollars (NAD). Rates and or conditions are subject to change without notice.
- Standard Rental Rates / Additional Charges / Inclusive Rental Rates
- Collision Damage Waiver / Standard CDW
CDW 1 / CDW 2 / CDW 3 / Exclusions - Personal Injury / Accidents / Infringements / Valuables / Safety
- Vehicle Handover / Vehicle Condition
- Rental Duration / Multiple Rentals / Season Change / Change of Vehicle
- Branch Hours
- License / Minimum Age
- Road Restrictions / Repairs / Pets
- Exchange Rate / Currency Variations / Refunds
- Reservation / Vehicle Confirmation
- Disclaimer
Standard Rental Rates
Standard Rates include:
- Unlimited kilometers
- Living equipment as stipulated in equipment list
- Full water tank and gas bottle(s).
Gas bottle not returned full will be levied ZAR/NAD 165 per bottle. - Call assistance
- Road Map
- Camping Guide
- VAT (14% South Africa, 15% Namibia)
- Standard CDW with ZAR/NAD 15,000 bond
Rates are subject to change in accordance with changes to government taxes.
Additional Charges
- One-way fees ZAR/NAD 3500
- Botswana / Zimbabwe / Zambia surcharges ZAR/NAD 4000
- Airport / hotel transfer ZAR/NAD 300 (40 km radius, one-way)
- Public holiday / Sunday surcharge ZAR/NAD 350
- Toilet cleaning fee ZAR/NAD 350
- Additional driver fee ZAR/NAD 85 per driver
- Full fuel tank – cost plus 10% administration fee
- Cross border documentation fee ZAR/NAD 500 payable at collection depot
- Contract Fee ZAR/NAD 95 payable at collection depot
BRITZ Inclusive Rental Rates include:
- Standard rate inclusions plus
- CDW 3 - This option reduces the Bond to ZERO
CDW 3 covers the following:- All costs associated with the towing and recovery of the vehicle
- Repair/replacement costs for 1 windscreen
- Replacement or repair costs to 1 tire and rim
- Accident damage / overhead and underbody damage
- Repair costs to radio/CD player
- Additional driver fee
- Sunday / Public Holiday surcharge
Collision Damage Waiver (CDW)
CDW covers you for accident and specified damage and does not cover for negligence. Your CDW option covers you only for points listed. Your bond will be refunded to you by head office within 14 working days, provided there is no damage to the vehicle or third-party property.
If the vehicle is returned to the agreed location, on time and in good order the bond will be refunded without deduction. Deductions will be made to cover any damage to the vehicle, third party property, the emptying of the toilet tank (if applicable ZAR/NAD 350), plus items lost or damaged.
Standard CDW
Standard CDW has a bond of ZAR/NAD 15,000 which applies in the event of any accident damage to either the MAUI or BRITZ vehicle or third party property. Your liability will be ZAR/NAD 15,000.
A security bond of ZAR/NAD 15,000 will be taken on vehicle collection. The security bond is payable by cash or credit card. Credit cards accepted are - VISA, MasterCard, Amex or Diners. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of MAUI or BRITZ.
The following options are available to you to reduce your bond:
CDW 1 (upgrade from Standard CDW)
ZAR/NAD 180 per day – Maui Motorhomes
ZAR/NAD 190 per day – Britz 4x4 Rentals
This option will reduce your bond to ZAR/NAD 10,000.
CDW 2
ZAR/NAD 290 per day – Maui Motorhomes
ZAR/NAD 365 per day – Britz 4x4 Rentals
This option reduces the bond to ZAR/NAD 5,000; your liability will be ZAR/NAD 5,000.
CDW 2 covers the following:
- Costs involved in overhead and under body damage limited to the bond amount
- Replacement costs to 1 tire and rim
- Replacement or repair costs to 1 windscreen only
- The costs associated with the towing and recovery of the vehicle is limited to the bond amount
- Replacement and repair costs to radio/CD player
- Accident damage limited to the bond amount
CDW 3
CDW 3 is only available through Blue Travel. This option reduces the bond to ZERO. CDW 3 is included in our BRITZ Inclusive Rental Rates.
CDW 3 covers the following:
- All costs associated with the towing and recovery of the vehicle
- Repair/replacement costs for 1 windscreen
- Replacement or repair costs to 1 tire and rim
- Accident damage / overhead and underbody damage
- Repair costs to radio/CD player
- Additional driver fee
- Sunday / Public Holiday surcharge
CDW 3 does not include the following additional costs:
- Gas bottles returned empty
- Hotel and or airport transfer
- Country surcharges and one way fees
- Cross border documentation fee ZAR/NAD 500 payable at collection depot
- Contract fee ZAR/NAD 95 payable at collection depot
Exclusions to your CDW
The renter will be fully liable for any damage to the MAUI or BRITZ vehicle or third party vehicle in the following circumstances:
- Water damage/water submersion (including salt water)
- Fire damage caused due to negligence
- Willful damage - any damage caused as a result of negligence. Willful damage includes but is not limited to
- Driving under the influence of drugs or alcohol
- Driving on restricted roads or in restricted areas
- Sitting or standing on the bonnet or the roof of the vehicle
- Damaging the gearbox due to incorrect use of the clutch/handbrake
- Seizing an engine due to incorrect use of vehicle or supplements
- Failure to stop driving when a dashboard warning light indicates a problem
- Incorrect use of diff-locks and/or transfer cases, i.e. driving on tar roads with electronic diff-locks engaged
- Falling asleep or driver’s fatigue
- Driving on the wrong side of the road
- Driving at night
Personal Injury
Personal Injury is not covered by vehicle CDW, personal travel insurance is strongly recommended.
Accidents
Not all Southern African vehicles are insured and it is also not compulsory to be insured against third party property. It is therefore at times impossible to recover from these drivers, even through the legal system. LIABILITY MUST NOT BE ADMITTED NOR ANY OF SETTLEMENT MADE.
- Accidents must be reported within 24 hours to the head office of MAUI and BRITZ and to the police and an accident report must be given to the return branch
- If the rental vehicle is involved in an accident and is not driveable, a replacement vehicle, if available, may be collected from the closest branch
- If the hirer requires a replacement vehicle to be delivered due to an accident, then these charges will be for the hirer’s account (ZAR/NAD 5 000). If the hirer is unable or unwilling to take a replacement vehicle, no refunds for early termination will apply
- No refund of rental days lost will be considered during the period in which a replacement vehicle is being organized
- Should there be no replacement vehicle available, no refund for lost rental days will be considered
- Should the hirer continue with a replacement vehicle then a new rental agreement needs to be entered into where payment of another CDW and bond conditions will apply. Your first CDW 3 contract through your agent cannot be renewed
- Damage costs are established by a quotation of repair from MAUI and BRITZ panel beaters. No negotiation will be entered into in relation to these costs
- MAUI and BRITZ reserve the right to apply the above conditions as they deem fit
Infringements
MAUI and BRITZ reserve the right to charge the hirer after the term of the rental for:
- Any traffic or parking fines. An additional amount of ZAR/NAD 350 for administration purposes will be added to the amount of the fine
- Any damages and accidents that we have not been made aware of on the return of the vehicle
Valuables
The hirer is responsible for insurance of personal property. To avoid possible theft, valuables should not be left in the vehicle. In major cities, it is advisable to leave the vehicle in a caravan park and utilize public transport or tours to visit the inner city.
Safety
Vehicles are built on light truck chassis and do not have the road handling abilities of a car. The following caution must be taken:
- Consideration for the condition of the road and the weather conditions; it is more difficult to control a vehicle on unsealed roads. Please note a Maui motorhome is not designed to drive on unsealed roads and damages (interior and exterior) may occur.
- Keep within the speed limit, not exceeding 100 km/h on sealed roads and 60 – 80 km/h on unsealed roads
- It is strongly recommended that driving at night be avoided; wandering animals often stray onto the roads
Vehicle Handover
Your vehicle is handed over to you without fuel unless you have requested it. Upon return no refund for excess fuel will be authorized. Should your vehicle be changed over at any time no refund for fuel will be given.
Vehicle Condition
A pre-rental vehicle inspection will be required to be made by the hirer on collection of the vehicle. The vehicle shall be deemed to be in good order, condition and repair and properly filled with oil and water, unless otherwise indicated in the vehicle condition report.
Rental Duration
Minimum rental is 5 days and 15 days for collection/return in Botswana, Zimbabwe or Zambia. When calculating the number of days, the day of collection is counted as day one regardless of collection time. The day of return is counted as the final day.
Multiple Rentals
Motorhome and car rentals with MAUI and BRITZ in South Africa can be combined to qualify for long-term rates, if the rental is within a three month period, i.e. one 14 day rental plus one 7 day rental qualifies for 21+ day rate.
Season Change
The daily rental rate that applies on the date of pick up will be the applicable rate for the duration of the rental regardless of any season change during the term of the rental.
Change of Vehicle
MAUI and BRITZ reserve the right to substitute a comparable or superior vehicle should the requested vehicle not be available due to unforeseen circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund.
Branch Hours for Pick up and drop off
Branches are located in Johannesburg, Durban, Port Elizabeth, Cape Town, Windhoek, Maun, Harare and Victoria Falls. Office hours are Monday - Friday from 08h00 - 16h30. Outside of office hours collections and returns are by arrangement only. All branches are closed on Christmas Day (25 Dec).
License
A valid non-endorsed driver's license is required; an international license is preferred.
Minimum Age
Drivers must be 25 years or older.
Road Restrictions
Vehicles may be taken into South Africa’s neighboring states but are not allowed into Angola or Malawi. All CDW cover is void if vehicles enter prohibited areas and the onus falls onto the hirer.
MAUI and BRITZ reserve the right, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions, political situations or any other reason.
Repairs
Minor repairs up to the value of ZAR/NAD 1,000 may be effected without authorization and will be reimbursed upon presentation of receipts. For Major repairs, over ZAR/NAD 1,000 authorization with an authorization number must first be obtained from MAUI and BRITZ head office in Johannesburg. Faults with the radio, air conditioning, refrigerator or microwave are not classified as breakdowns; no refunds will be made for repair time on these items.
Pets
No pets are permitted in any vehicles.
Exchange Rate / Currency Variations
All credit card transactions are conducted in South African Rand. Due to exchange rate fluctuations there could be some variance in any amount refunded compared to the amount initially charged. No liability is accepted for any variance in this regard.
If a credit card is presented as payment not in the name of the hirer, the credit card holder will be jointly and severally liable as the hirer.
Refunds
In the unlikely event of a refund, this will be done according to the applicable agent rates and not the advertised per day rate.
Reservation / Vehicle Confirmation
Maui and Britz reserve the right to upgrade a client to another vehicle category without prior notice. This does not constitute a breach of contract or non-performance.
Disclaimer
Vehicle illustrations and text are only indicative of the vehicle. Variances in the vehicle(s) offered may occur due to modifications and/or upgrades to the vehicle design or brand. Our vehicles are not older than 3 cycles.
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