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Apollo Australia
Car Rentals
Car Rental Terms and Conditions
Valid until 31 Mar 2011
| For Rentals starting from 01 Apr 2011 see the Rental Terms and Conditions valid from 01 Apr 2011 below. |
Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in Australian dollars AUD.
Rental Charges
Car rental days are calculated on a 24-hour period and include unlimited kilometers.
Flex Rental Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, the flex rate that applies for the 71st rental day will be used from then, etc.
Apollo and Blue Travel will not honor calculation errors. Should a calculation error occur Apollo will charge for the shortfall.
Inclusive Rate
2wd Cars - add AUD 15 per day.
The maximum amount payable per rental segment for an Inclusive Rate is AUD 750 - i.e. 50 days rental.
4wd Car - add AUD 35 per day.
The maximum amount payable per rental segment for an Inclusive Rate is AUD 1750 - i.e. 50 days rental.
The Inclusive Rate includes: Liability Reduction Option (4wd Reduction Option 2), Unlimited Kilometers, 10% GST, 3% Administration Fees/Taxes, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Inclusive Rate does not include the Broome Surcharge or the one way rental fee (if applicable).
Branches
Apollo has car rental branches in Adelaide, Alice Springs, Brisbane, Cairns, Darwin, Melbourne, Perth and Sydney. The 4wd Wagon is also available to and from Broome. During the period of 01 Dec to 31 Mar the Alice Springs branch is closed on Sundays and the Broome and Darwin branches are closed on Saturdays and Sundays. All branches will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo branch are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Administration Fees / Taxes
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Credit Cards
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars AUD. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental period is five days. Refer to the one way rentals section for one way minimum rental periods.
One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below.ADL 7 ASP 7 14 BNE 21 21 21 BME 14 14 7 21 CNS 14 7 14 14 14 DRW 7 7 7 21 14 14 MEL 14 21 21 14 21 21 14 PER 7 14 7 21 7 21 7 21 SYD
2wd Vehicles
No one way fee applies. Except for a one way rental in, into or out of the Northern Territory/Western Australia which attracts a AUD 500 fee. Apply the NT rates for a one way rental out of the NT. Apply the East Coast/Perth rates for all other one way rentals.
4wd Vehicles
A one way rental fee of AUD 200 is charged.
Driver's License and Minimum Age
A current and full motor vehicle driver's license is required. If the driver's license is not in the English language then an international driver's license is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver's license must have been held for at least two years and be valid for the whole length of the rental. The original driver's license must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Baby Seats
Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to all vehicles. Cost is AUD 20 each per rental.
Booster Seats
Booster seats (must be pre-booked) suitable for children between 3 and 8 years of age can be supplied for all vehicle models. Cost is AUD 20 each per rental.
Camping Kits
One Camping Kit per Car suitable for two people (including a 3 person tent, built-in ground sheet, sleeping bags with personal liners, sleeping mats, pillows, ice box, crockery & cutlery, pots & pans, gas cooker, salt & pepper, containers, tea towels, personal towels, torch, Apollo Welcome Pack, maps and camping ground directories) can be supplied on request with the compact, medium or 4wd vehicle groups. Rate is AUD 20 per day (maximum amount payable is AUD 400) payable direct to Apollo.
GPS
AUD 10 per day up to a maximum of AUD 90 per hire.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Broome Rentals
An additional charge of AUD 750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the 4wd Landcruiser is available to be rented to and from the Broome branch.
Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 500 meters long to recognized campgrounds. Two Wheel Drive vehicles picked up from Adelaide, Brisbane, Cairns, Melbourne or Sydney are not allowed to travel into Tasmania, the Northern Territory or Western Australia. Vehicles picked up from Alice Springs, Darwin and Perth are not allowed to travel into Queensland, Victoria, South Australia or New South Wales. The only exception is a one way rental into or out of the Northern Territory/Western Australia.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo: Any Islands, Tasmania, Simpson Desert, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnhem Land in general and any other remote area.
Vehicles are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchfield Park, Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometers of the Lennard River Gorge Road, at any time.
Vehicles are NOT permitted to travel to Cape York between the months of December to May. At all other times permission is required.
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of AUD 700 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorization from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorization will result in the renter being charged double the daily gross rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD 100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over AUD 100, Apollo will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of AUD 75 will be applicable.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Fees
- Until Blue Travel has confirmed your reservation - No charge
- If cancelled up to 10 days prior to pick up - 50% of Deposit (plus full bank charges & credit card surcharges)
- If cancelled less than 10 days prior to pick up - 50% of Total Charge
- If cancelled on the day of pick up or no show - 100% of Total Charge
- There is no refund for late pick up or early return of vehicle.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD 75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
2wd Vehicles
Standard Liability
Apollo's rental charge includes a Standard Liability of AUD 2,000.
A Bond of AUD 2000 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorization obtained (sufficient funds must be available) for AUD 2000.
The Standard Liability can be reduced by taking the following Reduction Option:
Liability Reduction Option
A Liability of AUD 250 applies. The Liability Reduction Option can be purchased by paying to Apollo AUD 18 per day. The maximum amount payable for this Option is AUD 720 (i.e. 40 days rental).
A Bond of AUD 250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorization obtained (sufficient funds must be available) for AUD 250.
4wd Vehicles
Standard Liability
Apollo’s rental charge includes a Standard Liability of AUD 7,500.
A Bond of AUD 7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AUD 7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AUD 2,500 applies. This Option can be purchased by paying to Apollo AUD 20 per day. The maximum amount payable for this Option per rental is AUD 1,000 - i.e. 50 days rental.
A Bond of AUD 2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AUD 2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 (VIP Cover)
A Liability of AUD 250 applies. This Option can be purchased by paying to Apollo AUD 35 per day. The maximum amount payable for this Option is AUD 1,750 - i.e. 50 days rental.
A Bond of AUD 250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorization obtained (sufficient funds must be available) for AUD 250.
Bond
For security purposes, only a credit card (Visa, MasterCard, American Express and Diners Club) can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter's willful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
TopCar Rental Terms and Conditions
Valid from 01 Apr 2011 to 31 Mar 2012
Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in Australian dollars AUD.
Rental Charges
Car rental days are calculated on a 24-hour period and include unlimited kilometers.
Flex Rental Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, the flex rate that applies for the 71st rental day will be used from then, etc.
Apollo and Blue Travel will not honor calculation errors. Should a calculation error occur Apollo will charge for the shortfall.
Inclusive Rate
2wd Cars - add AUD 20 per day.
The maximum amount payable per rental segment for an Inclusive Rate is AUD 1000 - i.e. 50 days rental.
4wd Car - add AUD 38 per day.
The maximum amount payable per rental segment for an Inclusive Rate is AUD 1900 - i.e. 50 days rental.
The Inclusive Rate includes:
Liability Reduction Option (4wd Reduction Option 2), Unlimited Kilometers, 10% GST, 3% Administration Fees/Taxes, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Inclusive Rate does not include the Broome Surcharge or the one way rental fee (if applicable).
Branches
Apollo has car rental branches in Adelaide, Alice Springs, Brisbane, Cairns, Darwin, Melbourne, Perth and Sydney. The 4wd Wagon is also available to and from Broome. During the period of 01 Dec to 31 Mar the Alice Springs branch is closed on Sundays and the Broome and Darwin branches are closed on Saturdays and Sundays. All branches will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo branch are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Administration Fees / Taxes
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Form of Payment
The only acceptable form of payment at Apollo's branches are by Credit Card, Debit Card or EFTPOS for rental charges or additional products. We only accept the following Credit Cards - Visa, Mastercard, American Express and Diners Club. No cash payments will be accepted under any circumstances.
Credit Cards
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars AUD. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental period is five days. Refer to the one way rentals section for one way minimum rental periods.
One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below.ADL 7 ASP 7 14 BNE 21 21 21 BME 14 14 7 21 CNS 14 7 14 14 14 DRW 7 7 7 21 14 14 MEL 14 21 21 14 21 21 14 PER 7 14 7 21 14 21 7 21 SYD
2wd Vehicles
No one way fee applies. Except for a one way rental in, into or out of the Northern Territory/Western Australia which attracts a AUD 750 fee. Apply the NT rates for a one way rental out of the NT. Apply the East Coast/Perth rates for all other one way rentals.
4wd Vehicles
A one way rental fee of AUD 250 is charged.
Driver's License and Minimum Age
A current and full motor vehicle driver's license is required. If the driver's license is not in the English language then an international driver's license is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver's license must have been held for at least two years and be valid for the whole length of the rental. The original driver's license must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Baby Seats
Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to all vehicles. Cost is AUD 20 each per rental.
Booster Seats
Booster seats (must be pre-booked) suitable for children between 3 and 8 years of age can be supplied for all vehicle models. Cost is AUD 20 each per rental.
Camping Kits
One Camping Kit per Car suitable for two people (including a 3 person tent, built-in ground sheet, sleeping bags with personal liners, sleeping mats, pillows, ice box, crockery & cutlery, pots & pans, gas cooker, salt & pepper, containers, tea towels, personal towels, torch, Apollo Welcome Pack, maps and camping ground directories) can be supplied on request with the compact, medium or 4wd vehicle groups. Rate is AUD 25 per day (maximum amount payable is AUD 500) payable direct to Apollo.
GPS
AUD 10 per day up to a maximum of AUD 100 per hire.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Broome Rentals
An additional charge of AUD 750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the 4wd Wagon is available to be rented to and from the Broome branch.
Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 5 kilometers long to recognized campgrounds. Two Wheel Drive vehicles picked up from Adelaide, Brisbane, Cairns, Melbourne or Sydney are not allowed to travel into Tasmania, the Northern Territory or Western Australia. Vehicles picked up from Alice Springs, Darwin and Perth are not allowed to travel into Queensland, Victoria, South Australia or New South Wales. The only exception is a one way rental into or out of the Northern Territory/Western Australia.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo: Any Islands, Tasmania, Simpson Desert, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnhem Land in general and any other remote area.
Vehicles are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchfield Park, Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometers of the Lennard River Gorge Road, at any time.
Vehicles are NOT permitted to travel to Cape York between the months of December to May. At all other times permission is required.
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of AUD 700 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorization from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorization will result in the renter being charged double the daily gross rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD 100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over AUD 100, Apollo will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of AUD 75 will be applicable.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Fees
- Until Blue Travel has confirmed your reservation - No charge
- If cancelled up to 10 days prior to pick up - 50% of Deposit (plus full bank charges & credit card surcharges)
- If cancelled less than 10 days prior to pick up - 50% of Total Charge
- If cancelled on the day of pick up or no show - 100% of Total Charge
- There is no refund for late pick up or early return of vehicle.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD 75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
2wd Vehicles
Standard Liability
Apollo's rental charge includes a Standard Liability of AUD 2,000.
A Bond of AUD 2000 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorization obtained (sufficient funds must be available) for AUD 2000.
The Standard Liability can be reduced by taking the following Reduction Option:
Liability Reduction Option
A Liability of AUD 250 applies. The Liability Reduction Option can be purchased by paying to Apollo AUD 22 per day. The maximum amount payable for this Option is AUD 1100 (i.e. 50 days rental).
A Bond of AUD 250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorization obtained (sufficient funds must be available) for AUD 250.
4wd Vehicles
Standard Liability
Apollo's rental charge includes a Standard Liability of AUD 7,500.
A Bond of AUD 7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AUD 7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AUD 2,500 applies. This Option can be purchased by paying to Apollo AUD 25 per day. The maximum amount payable for this Option per rental is AUD 1,250 - i.e. 50 days rental.
A Bond of AUD 2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AUD 2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 (VIP Cover)
A Liability of AUD 250 applies. This Option can be purchased by paying to Apollo AUD 38 per day. The maximum amount payable for this Option is AUD 1,900 - i.e. 50 days rental.
A Bond of AUD 250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorization obtained (sufficient funds must be available) for AUD 250.
Single Vehicle Accident Liability
If a Single Vehicle Accident (an accident involving just the rental vehicle) occurs in the Northern Territory or Western Australia an additional Liability of AUD 1000 will always apply.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused to the Vehicle by the renter’s willful conduct.
- Damage caused to the Vehicle by the use of snow chains or roof racks.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.